+44 744-191-27-43

+371 660-16-292


«Easy Calls» - is the modern customer-oriented company with the original approach and a fresh view in the field of sales. «Easy calls» provides the outbound telemarketing. On behalf of your company we call to potential customers and sell your products and services in Russia, CIS and Europe countries. Our mission - to help entrepreneurs to achieve their business goals. We specialize in lead generation and telephone sales for our customers. «Easy Calls» services will allow you to solve the wide range of tasks - reduce costs, increase profits, retain existing customers, attract new customers etc. Due to the qualified staff with rich and valuable experience, gained in the process of realization projects in different business areas and segments on the territory of Russia, CIS countries and Europe, «Easy Calls» can offer the range of modern and effective solutions to your requests, and the most important - the high quality result! Our team approaches each project individually. We create completely  finished work scheme that meets stated objectives. As a result, we achieve the desired result. We provide records of all calls and regular reports, which makes the process more understandable and transparent. The company «Easy Calls» will become an essential tool and a reliable partner in the achievement of the most important business - goals and realization of the challenging business - ideas of your company!

 

 

KEY SERVICES

Everything we do - we do it with passion!

Cold calls                                   

  Informative telephone calls  

Telephone surveys  

Appointments and invitations to events

              Build up client                                              databases                                                                     

Sale of goods and services on the existing database

Creating and sending out the commercial offers 

Work with accounts receivable

The return or former customers

  The actualization of databases

              Mystery shopper               

   The election campaign   


 

 

KEY SERVICES

Everything we do - we do it with passion!

  Cold calls
 
                                         

 Informative telephone calls
 
        

  Telephone surveys
          

Appointments and invitations to events

         Build up client                    databases                 

Sale of goods and services on the existing database

Creating and sending out the commercial offers 

Work with accounts receivable 

The return or former customers  

  The actualization of databases

  Mystery shopper

The election campaign


 

 

Industry solutions

If you find your industry, then we can increase your sales

       Car dealers         Car services    Auto products

                    IT                      Software developing      Startups 

 

 Production  Distribution

 

Marketing and Advertising

 

Shopping malls    Special shops

Legal Services  Financial Services  Consulting

Transport Trucking Logistics

         Building               Property        Metal-structures

Sports / Recreation  Tourism

Education    Job / Career

             Metals                 Fuel / Chemicals

      Medicine         Health / Beauty


 

 

Industry solutions

If you find your industry, then we can increase your sales

   Car dealers      Car services   Auto products

      IT          Software developing Startups 

 

Production Distribution

 

  Marketing and Advertising 

 

Shopping malls Special shops

Legal Services Financial Services Consulting

   Transport Trucking Logistics

          Building                 Property        Metal structures

Sports  Recreation Tourism

     Education   Job / Career

        Metals        Fuel / Chemicals

    Medicine   Health / Beauty


sales - when there is a result!

Everything else is just words.

Easy Calls - the remote sales with paying per result. We guarantee the result and are ready to register it in the contract.

 

 

Why are we worth to be chosen?


We guarantee result

 

If you have not received the promised result, we will modify it byour own expense.

It is cheaper than to have own sales department

Forget about paying taxes, salaries, office rent and communication services. You pay only for the result.

International experience

We are trusted by the companies from the CIS and Europe. 

Wide coverage

We speak 5 languages ​​and are able to reach customers anywhere in the world.

All is inclusive 

 For the fixed price you get the staff, communications, CRM, office, training. There are no additional, hidden charges. 

Fast start

We are ready to proceed immediately to launching of your project.                                             


 

 

Why are we worth to be chosen?


We guarantee result

 

If you have not received the promised result, we will modify it byour own expense.

It is cheaper than to have own sales department

Forget about paying taxes, salaries, office rent and communication services. You pay only for the result.

International experience

We are trusted by the companies from the CIS and Europe. 

Wide coverage

We speak 8 languages ​​and are able to reach customers anywhere in the world.

All is inclusive

 For the fixed price you get the staff, communications, CRM, office, training. There are no additional, hidden charges.

Fast start

We are ready to proceed immediately to launching of your project.                                             


 

 

FAQ

Questions and answers

How can I monitor the performance of the operators in the call center?  

At the beginning of cooperation we agree the form of control and form of reports about work process . Monitoring can be made as after completing the certain stages of the project, as well as daily.                                                                                       

I have to select and train employees to create a call center by myself?

The training of employees we are doing together with the client. On your side you need to conduct training on the product / service and features of the niches, which are running. Training of techniques of sales is on our shoulders.

What is CRM and why it is needed?                                                                              

CRM (customer relationship management) - is software that automates the work with clients. CRM is required to any modern company. In the CRM, you can save the information for each client, schedule tasks, and maintain the necessary documentation, to plan additional sales.   

 

What is the procedure of the provision the services?                                                      

  • You fill out the brief and we understand our tasks
  • We write the call script and coordinate it with you
  • We train managers
  • We select client database
  • Call to your potential clients, send commercial offers
  • The report upon completion 

How is the conversation scenario created and controlled?                                                                                

When you create the scenario, all the features of your business are taking into account, as well as the fixed possible objections are received from customers. For each objection, the manager has the script for his detention.

Does the call center have the database for making outgoing calls?                                  

The call center is ready to provide its own database for making phone calls to legal entities.
                                                                                                          

Do you provide the report on the outcome? What information is in the report?

You will get detailed statistical reports on the work on each project. The reports include data about the number of phone calls, time of call,result of call, conversion, additional information that may be useful to you for future sales.

How much time is necessary in order to start working with you?                                            

The time depends on the complexity of the project and efficiency of your answers. In average, from the beginning of signing the contract until the first ring - 5 working days.                                                                                                                            

Can I use your services only during the activation of customers (in the "season" or "off-season")?

Of course. This is the advantage of remote sales. You connect resources only when you need additional sales.




How will operators answer the questions of our customers, if they do not know anything about our products?

Before working on your project will be developed the in-depth scenario, according to which, the operators will be able to conduct the dialogue with your potential customers. It is approved by the algorithm of all possible conversations, not allowing the minimal deviations, based on the information you provided. 


 

 

FAQ

Questions and answers

How can I monitor the performance of the operators in the call center?                                                                 

At the beginning of cooperation we agree the form of control and  form of reports about work process. Monitoring can be made as after completing the certain stages of the project, as well as daily.                                                                                       

I have to select and train employees to create a call center by myself?

The training of employees we are doing together with the client. On your side you need to conduct training on the product / service and features of the niches, which are running. Training of techniques of sales is on our shoulders.                                                                             

What is CRM and why it is needed?                                                                                                                

CRM (customer relationship management) - is software that automates the work with clients. CRM is required to any modern company. In the CRM, you can save the information for each client, schedule tasks, and maintain the necessary documentation, to plan additional sales.


                                               

 What is the procedure of the provision the services?                                                          

  •  You fill out the brief and we understand our tasks
  •  We write the call script and coordinate it with you
  •  We train managers
  •  We select client database
  •  Call to your potential clients, send commercial offers
  •  The report upon completion

How is the conversation scenario created and controlled?                             

When you create the scenario, all the features of your business are taking into account, as well as the fixed possible objections are received from customers. For each objection, the manager has the script for his detention.

 

Does the call center have the database for making outgoing calls?                                  

The call center is ready to provide its own database for making phone calls to legal entities.    

                                                                        
                                                                                                          

Do you provide the report on the outcome? What information is in the report?

You will get detailed statistical reports on the work on each project. The reports include data about the number of phone calls, time of call,result of call, conversion, additional information that may be useful to you for future sales.

How much time is necessary in order to start working with you?                                            

The time depends on the complexity of the project and efficiency of your answers. In average, from the beginning of signing the contract until the first ring - 5 working days.                                                                                                                                             

 Can I use your services only during the activation of customers (in the "season" or "off-season")?                                               

Of course. This is the advantage of remote sales. You connect resources only when you need additional sales.                                                                                                                                             


How will operators answer the questions of our customers, if they do not know anything about our products?

Before working on your project will be developed the in-depth scenario, according to which, the operators will be able to conduct the dialogue with your potential customers. It is approved by the algorithm of all possible conversations, not allowing the minimal deviations, based on the information you provided.           

 

 

References

For all time of our work, we have successfully worked together with many companies who are now our good friends and business partners!

Sia «S-Print Baltic»

Manufacturer of wide format digital printing

Sia «Apkures katli»

Sale of Italian heating equipment and air conditioning systems

Sia «Aligorex»

Wide range of web-solutions (websites, web service, web systems) for business

Sia «Promstal»

Supply of black and rolled metal production of steel structures

Sia «Al fitness»

One of the most popular fitness club in Riga (Latvia)                    

Sia «BCS»

Professional services in cleaning up    

Sia  «Lerix» 

       A wide range of construction,                 restoration and design work                    

Sia «Ofitness Latvia»

Office stretching for increasing the productivity of employees with proffesional sport trainer in your office

Sia «ROSI Ltd»

Supply of high-level candy to all the major networks of Latvia stores

Sia «Jaunas Riepas»

Internet shop, sale of tires from the major European manufacturers

Sia «Arturas»

Sale of interior doors of all possible price ranges and types


Do you want more sales?

Leave a request and we will help you to achieve it!

We can increase your sales today!

+371 66016292 

+44 7441912743

 info@easycalls.eu

Matīsa street 76/78, Riga

© 2015-2017 «Easy Calls».All rights are reserved.